Privacy Policy

Ignite Digital Creative LLC

732 S. 6th Street, Suite N
Las Vegas, Nevada 89101

Phone: (725) 340-3489

Privacy contact: chris@ignitedigitalcreative.com

Depending on how you interact with us, we may collect:

Information you provide

• Name, business name, job title, postal address, email address, and telephone number.
• Contact-form messages, consultation requests, intake responses, project instructions, approvals, and support communications.
• Account, authentication, and business-asset information needed to provide authorized services.
• Billing, transaction, and contract information. Payment-card information may be processed directly by our payment provider rather than stored by Ignite.
• Content, files, photos, video, advertising materials, customer information, and other data you or a client provides.
• Marketing preferences and records of consent, opt-out, and privacy requests.

Information collected automatically

• IP address, device and browser type, operating system, approximate location, referring URLs, pages viewed, session activity, timestamps, and diagnostic logs.
• Cookie, pixel, advertising identifier, and conversion-event information.
• Information about engagement with our emails, advertisements, websites, forms, and digital content.

Information obtained from clients and third parties

• Information supplied by clients, authorized users, referral partners, advertising platforms, analytics providers, CRM providers, scheduling tools, and public sources.
• Campaign, audience, lead, conversion, attribution, and performance information.
• Information received through platform integrations that a user or business has authorized.

When a user or business authorizes an Ignite application to connect with Meta products, we may process the Meta Platform Data permitted by that authorization and approved for the application’s use cases. This may include:

• Meta account, business, Page, Instagram professional account, ad account, catalog, pixel, dataset, and other business-asset identifiers.
• Page and profile information available to the authorized application.
• Advertising campaigns, ad sets, ads, creative, audiences, insights, spend, delivery, conversion, and attribution information.
• Lead-form definitions and lead responses.
• Comments, mentions, messages, conversation identifiers, timestamps, attachments, and engagement information when messaging or community-management features are authorized.
• Webhook events, access-token metadata, permissions, application-scoped user identifiers, and technical logs needed to maintain the integration.

We use Meta Platform Data only for authorized business purposes, including managing campaigns and business assets, responding to communications, routing leads, reporting results, automating approved workflows, troubleshooting integrations, maintaining security, and complying with law and Meta requirements.

We do not use Meta Platform Data to build or augment unrelated consumer profiles, and we do not sell Meta Platform Data. We disclose it only to the authorizing business, its approved users, service providers supporting the authorized purpose, or as required by law. Access is limited according to role and business need.

We may use personal information to:

• Respond to inquiries and provide requested consultations, proposals, services, and support.
• Create, operate, secure, and improve websites, campaigns, CRM systems, integrations, and automations.
• Manage advertising, attribution, reporting, lead routing, communications, and client-approved workflows.
• Authenticate users, maintain access controls, prevent fraud or misuse, and investigate technical or security incidents.
• Process payments and administer contracts.
• Send service communications and, where permitted, marketing communications.
• Measure performance, understand usage, test features, and improve our services.
• Maintain records of consent, instructions, approvals, and legal compliance.
• Enforce agreements and protect our rights, users, clients, and the public.

We do not make decisions producing legal or similarly significant effects about an individual solely through automated processing unless disclosed and permitted by law.

We may use cookies and similar technology provided by services such as Google Analytics, Google Ads, Meta Pixel, Meta Conversions API, CRM providers, and hosting or security vendors. These tools help operate the site, remember preferences, measure traffic, attribute conversions, and deliver or evaluate advertising.

Where required, non-essential advertising or analytics technology is controlled through our cookie preference tool. Some disclosures to advertising platforms may be considered “sharing” for cross-context behavioral advertising under certain state laws. You may exercise available choices at /privacy-choices. Where legally required and technically supported, we process a recognized Global Privacy Control signal as an opt-out request for the browser and device sending the signal.

We may disclose information to:

• Clients for whom we operate campaigns, websites, CRM systems, or integrations.
• Hosting, security, analytics, advertising, communications, CRM, scheduling, payment, storage, and professional-service providers.
• Meta, Google, GoHighLevel, Base44, and other platforms a client or user asks us to use.
• A buyer, successor, lender, advisor, or other participant in a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets.
• Government authorities, courts, regulators, or other parties when required by law or reasonably necessary to protect rights and safety.

We do not sell personal information for money. Certain advertising-technology disclosures may be treated as a “sale” or “sharing” under some state laws even when no money is paid. Where applicable, consumers may opt out through /privacy-choices.

When Ignite processes personal information on behalf of a client, we:

• Process the information according to the client’s documented instructions and applicable agreement.
• Use it only to provide and improve the contracted services, maintain security, and meet legal obligations.
• Apply access controls and require applicable vendors to protect it.
• Assist the client with privacy requests when contractually required.
• Return or delete client information at the end of the engagement subject to legal, security, backup, and recordkeeping requirements.

The client remains responsible for its notices, lawful collection, consent language, audience selection, contact practices, and instructions to Ignite.

We retain information only as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining security, resolving disputes, and meeting legal, tax, accounting, platform, and contractual obligations. Retention varies by data type and context.

Unless a longer period is required or documented in a client agreement:

• General website inquiries are ordinarily retained for up to 24 months after the last meaningful interaction.
• Marketing preference and consent records may be retained for at least the applicable limitation period and as needed to honor opt-outs.
• Client project and transaction records are ordinarily retained for the engagement plus seven years.
• Technical and security logs are ordinarily retained for up to 24 months.
• Meta Platform Data is retained only while needed for the authorized use case and is deleted or de-identified after authorization ends, subject to permitted legal and security exceptions.

We use reasonable administrative, technical, and physical safeguards designed for the nature of the information we process. These may include role-based access, authentication controls, encryption in transit, vendor review, logging, backups, and incident-response procedures. No system is completely secure, and we cannot guarantee absolute security.

Do not send passwords, access tokens, payment-card data, government identifiers, medical information, or other sensitive information through a general contact form.

Depending on your location and applicable law, you may have rights to:

• Know or access personal information we process.
• Correct inaccurate personal information.
• Delete personal information.
• Obtain a portable copy of certain information.
• Opt out of sale, sharing, targeted advertising, or certain profiling.
• Limit certain uses of sensitive personal information.
• Withdraw consent where processing relies on consent.
• Appeal a decision concerning a privacy request.
• Receive equal service without unlawful discrimination for exercising a privacy right.

Submit a request through /privacy-choices, /data-deletion, or by emailing chris@ignitedigitalcreative.com with the subject “Privacy Request.” We may verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law. We will respond within the period required by applicable law.

You may unsubscribe from marketing email using the link in the message. You may opt out of marketing texts by replying STOP. You may ask not to receive marketing calls by telling the caller or contacting us. Service or transactional messages may continue when necessary to provide a requested service.

Consent to marketing is not a condition of purchasing goods or services.

Our websites and services are intended for business users and adults. They are not directed to children under 18, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information.

Our websites and services may link to or integrate with third-party services. Their privacy practices are governed by their own notices. We are not responsible for independent third-party practices.

We may update this Policy to reflect changes in our practices, services, or legal obligations. We will post the revised Policy with a new effective date and provide additional notice when required. Material changes will not retroactively reduce your rights without appropriate notice or consent where required.

Ignite Digital Creative LLC
732 S. 6th Street, Suite N
Las Vegas, Nevada 89101
(725) 340-3489

admin@ignitedigitalcreative.com